Privacy Policy

1. Who We Are

Bateman Fine Cabinetry ("we," "us," or "our") operates from 2921 King's Highway 11 #101, Oro-Medonte, Ontario, L0L 2E0, Canada. We are committed to protecting the privacy and personal information of our website visitors and clients in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL).

2. Information We Collect

When you submit an inquiry through our contact form, we collect the following personal information:

First name, last name, email address, phone number (optional), project type, property location, and any details you include in your message.

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, referring URL, and pages visited. This information is collected through standard web server logs and is used solely to improve site performance and user experience.

3. How We Use Your Information

We use the personal information you provide to:

Respond to your inquiry and provide information about our services; schedule consultations and manage your project; communicate with you about your project status; and improve our website and services.

We do not use your personal information for automated decision-making or profiling.

4. Consent

By submitting your information through our contact form and checking the consent box, you provide express consent for us to collect, use, and store your personal information for the purposes described above. You may withdraw your consent at any time by contacting us at customdesign@batemanfurniture.com. Withdrawal of consent may affect our ability to provide services to you.

5. Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service providers who assist us in operating our website and managing inquiries (such as our hosting provider, Netlify); trade professionals involved in your project, only with your knowledge and as necessary to complete the work; and legal authorities when required by law or to protect our rights.

6. Data Storage and Security

Your personal information is stored securely using industry-standard measures. Contact form submissions are processed through Netlify Forms and stored on servers located in North America. We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

7. Your Rights Under PIPEDA

Under PIPEDA, you have the right to:

Access the personal information we hold about you; request correction of inaccurate information; withdraw your consent to our use of your information; and file a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated. To exercise any of these rights, contact us at customdesign@batemanfurniture.com or call 705-315-1010.

8. Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience. These are small text files stored on your device. You can control cookies through your browser settings. We do not use cookies for advertising or tracking purposes.

9. Third-Party Links

Our website may contain links to third-party websites such as our social media profiles. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page indicates when the policy was last updated. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or our handling of your personal information, please contact us at:

Bateman Fine Cabinetry
2921 King's Highway 11 #101
Oro-Medonte, ON L0L 2E0
Email: customdesign@batemanfurniture.com
Phone: 705-315-1010