Privacy Policy

1. Who We Are

Bateman Fine Cabinetry ("we," "us," or "our") operates from 2921 King's Highway 11 #101, Oro-Medonte, Ontario, L0L 2X0, Canada. We are committed to protecting the privacy and personal information of our website visitors and clients in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL).

2. Information We Collect

When you submit an inquiry through our contact form, we collect the following personal information:

First name, last name, email address, phone number (optional), project type, property location, and any details you include in your message.

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, referring URL, and pages visited. This information is collected through standard web server logs and is used solely to improve site performance and user experience.

3. How We Use Your Information

We use the personal information you provide to:

Respond to your inquiry and provide information about our services; schedule consultations and manage your project; communicate with you about your project status; and improve our website and services.

We do not use the personal information you submit through our contact form for automated decision-making. Separately, our website uses analytics and advertising technologies that collect technical information about your visit and may be used to show you our advertising on other platforms. These are described in Section 8, which also explains how to opt out.

4. Consent

By submitting your information through our contact form and checking the consent box, you provide express consent for us to collect, use, and store your personal information for the purposes described above. You may withdraw your consent at any time by contacting us at customdesign@batemanfurniture.com. Withdrawal of consent may affect our ability to provide services to you.

5. Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service providers who assist us in operating our website and managing inquiries (such as our hosting provider, Netlify); analytics and advertising providers who receive technical information about your visit, as described in Section 8; trade professionals involved in your project, only with your knowledge and as necessary to complete the work; and legal authorities when required by law or to protect our rights.

6. Data Storage and Security

Your personal information is stored securely using industry-standard measures. Contact form submissions are processed through Netlify Forms and stored on servers located in North America. We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

7. Your Rights Under PIPEDA

Under PIPEDA, you have the right to:

Access the personal information we hold about you; request correction of inaccurate information; withdraw your consent to our use of your information; and file a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated. To exercise any of these rights, contact us at customdesign@batemanfurniture.com or call 705-315-1010.

8. Cookies, Analytics and Advertising

Our website uses cookies and similar technologies. These are small files stored on your device that allow us to understand how the site is used and to measure the effectiveness of our advertising. We use two such tools:

Google Analytics 4. Provided by Google LLC. It collects technical information including your IP address, device and browser type, the pages you view, how long you spend on them, and the website or search that referred you. We use this to understand which parts of our site are useful and where visitors come from. We also record when a visitor submits our contact form or clicks our phone number or email address, so we can measure how often the site generates enquiries. Google's practices are described in the Google Privacy Policy.

Meta Pixel. Provided by Meta Platforms, Inc. (Facebook and Instagram). It collects similar technical information about your visit and shares it with Meta. We use it to measure whether our Facebook and Instagram advertising leads to enquiries, and to show our advertising to people who have visited our website. If you have a Facebook or Instagram account, Meta may be able to associate your visit with that account. Meta's practices are described in the Meta Privacy Policy.

Both providers are based in the United States, so information collected through these tools is transferred outside Canada and is subject to the laws of that country.

We do not send your name, email address, phone number, or the contents of your message to either provider.

How to opt out. You can block or delete cookies through your browser settings. You can opt out of Google Analytics specifically using the Google Analytics Opt-out Browser Add-on. You can control how Meta uses your information for advertising in your Facebook Ad Preferences. Most browsers also offer a tracking protection or "do not track" setting. Opting out will not affect your ability to use this website or to contact us.

9. Third-Party Links

Our website may contain links to third-party websites such as our social media profiles. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page indicates when the policy was last updated. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or our handling of your personal information, please contact us at:

Bateman Fine Cabinetry
2921 King's Highway 11 #101
Oro-Medonte, ON L0L 2X0
Email: customdesign@batemanfurniture.com
Phone: 705-315-1010